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I GIVE BACK! I donate a portion of all proceeds to land conservation organizations.

FREQUENTLY ASKED QUESTIONS


WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
HI &AK Standard Shipping
HI &AK 2-Day Shipping
HI &AK Overnight Shipping
$0.00
$87.49$5.99
$11.99
$19.99
$32.80
$15.99$19.99$29.99
$87.50$174.99$9.99$11.99$19.99$32.80$15.99$19.99$29.99
$175.00
$262.49
$14.99
$16.99
$23.99
$58.73
$22.49$25.49$35.99
$262.50
$349.99
$18.99
$21.99
$34.99
$69.10
$24.69$28.59$45.49
$350.00
$524.99
$21.99
$37.99
$57.99
$119.94
$28.59$49.39$75.39
$525.00
$699.99
$35.99
$74.99
$99.99
$133.28
$46.79$97.49$129.99
$700.00
$1749.99
$49.99
$83.99
$125.99
$222.16
$64.99$109.19$163.79
$1750.00
$3499.99
$75.99105.99$149.99$322.19$98.79$137.79$194.99
$3500.00
Plus
$99.99
$149.99
$199.99
$444.34
$129.99$194.99$259.99

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Cart Weight
Ground Shipping
Expedited 2 Day Shipping
Up to 5LBs
$ 9.95
$19.95
5 - 10 LBs
$15.95
$29.95
10-15 LB
$19.95
$39.95
15 LB +
$29.95
$49.95

(Please note these are only examples and not actual shipping prices according to weight)

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • Please see the Returns Policy & Shipping Info page
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact info@mattlancasterart.com with your order number for further instructions.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact info@mattlancasterart.com as soon as possible if you need to cancel your order.  

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For a refund or replacement, please email info@mattlancasterart.com 

WHO TO CONTACT?  

You can reach out at any time by email at info@mattlancasterart.com 

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter, here: Newsletter Sign-Up. You can also follow us on our social media pages as we are constantly posting about new work! 

Instagram: matt lancaster art

Facebook: matt lancaster art


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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Matt Lancaster Art Community

 
Do you love art?
 
I love when people and art connect. And I want to facilitate, foster, and encourage those connections.
 
In 2021, I started an online community of art lovers called the Matt Lancaster Art Community to enable people to bring art into their lives more readily, more often, more affordably, and just more.

The Community is based on connections - between art and people, people and places, and people with one another. Through a bi-monthly newsletter I share my fine art photographs, venues to view art, stories on the creative process, shows and exhibitions worth seeing, artists who I admire and appreciate, places I photograph, and more. The Community is a resource.
 
How do you become a member of the Community? By joining my email list - but there are no obligations as a member. However, you always receive the benefit of a 10% discount on your purchases of my art and products.
 
But there's more to the Matt Lancaster Art Community than just art.
 
Much more.
 
 
The Community also leverages the passion we feel for art to make a difference in the world that will outlive us. As a landscape photographer, geologist, landscape designer, and all-around outdoor guy who thinks there's no such thing as bad weather (only bad clothing), my own abiding connection to the natural world fosters a passion for protecting and preserving this remarkable Earth.
 
With my mission to conserve all available land in Colorado paired with my passion for art, I envision the Matt Lancaster Art Community as a group of like-minded champions for nature who want to make a difference in the natural world through land conservation advocacy and charitable contributions.
 
Members of the Matt Lancaster Art Community not only care about art but want their investment in my art to return to the natural world through measurable land conservation achievements.
 
To realize this, I create campaigns for selling photographs that generate significant donations to land conservation organizations. My photographs are symbols of the ecosystems my clients invest in when they purchase my art. My collectors see a direct connection between the Earthly elements in my photographs and the role investment plays in the conservation of landscapes.
 
So, do you love art? Then join the Matt Lancaster Art Community! You'll start receiving my bi-monthly newsletter Connections in your inbox.
 
Do you love the natural world and want to help it thrive? Then join the Matt Lancaster Art Community and stay tuned for opportunities to make a difference.
 
For now, please take a moment and send this page to a friend. The greater the Community, the greater the impact.
 
Thank you for your trust!
 
 

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